Why It’s Important to Stay in Touch With Your Mortgage Broker When it comes to mortgages in Alberta, many buyers make the mistake of only calling their broker once—at the start of the process. But constant communication with your broker is one of the most important ways to avoid delays, reduce stress, and secure the best mortgage terms available.
This guide explains why ongoing communication matters and answers common questions borrowers have.
Why should I reach out to my mortgage broker early? Early communication gives your broker the chance to:
- Review your income, credit, and down payment sources.
- Flag any issues (like large deposits, unpaid debts, or probationary employment).
- Get you pre-approved, so you know your buying power before you start shopping.
The earlier you connect, the more time you have to correct problems that could otherwise block your approval.
What happens if I don’t update my broker during the process? If your financial situation changes and your broker doesn’t know, your mortgage could be delayed—or even declined. For example:
- Taking out a new car loan or line of credit could raise your debt ratios.
- Changing jobs during probation could limit income acceptance.
- Large deposits without proof of source could trigger compliance issues.
By keeping your broker informed, they can adjust your file or guide you through what documentation to provide.
How often should I communicate with my broker? - Before house shopping: Get pre-approved and confirm affordability.
- After writing an offer: Provide the purchase agreement and deposit receipt immediately.
- During the approval process: Send requested documents quickly and update your broker on any financial changes.
- Leading up to closing: Confirm employment, down payment transfers, and insurance are on track.
Does communication affect approval speed? Yes. Delays in sending documents are the most common reason for mortgage files dragging on. Brokers can only submit complete applications—so the faster you respond, the faster lenders can issue approvals.
What if I’m unsure if something matters? When in doubt,
tell your broker anyway. Even small details—like getting a new credit card, switching jobs, or receiving a gifted down payment—can affect how lenders view your file.
Bottom Line Mortgages are not “set it and forget it.” Clear, ongoing communication with your mortgage broker is the difference between a smooth approval and a stressful last-minute scramble. By reaching out early, staying in touch, and sharing updates as they happen, you give yourself the best chance at a fast approval and a stress-free closing.
Ready to start the conversation? Contact
Garett Martin Mortgages today for expert guidance tailored to Albertans.